Legal & Safety
Last Updated: March 27, 2026
Welcome to Duncan’s Pack. This page contains our Privacy Policy, Terms & Conditions, Community Guidelines, Safety Tips, and Contact Information. By using Duncan’s Pack, you acknowledge that these policies are available to you and that your use of the site is subject to them.
Contents
Privacy Policy
Last Updated: March 27, 2026
Duncan’s Pack ("Duncan’s Pack," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use our website, community, memberships, services, content, features, and related offerings (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Scope
This Privacy Policy applies to information we collect through:
- our website;
- membership registration and account creation;
- profile creation and community participation;
- purchases, subscriptions, and transactions;
- contact forms, email communications, and customer support;
- analytics, cookies, and similar technologies; and
- other interactions you have with Duncan’s Pack online.
This Privacy Policy does not apply to third-party websites, payment processors, social networks, plugins, embedded content, or services that we do not own or control.
2. Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
This may include:
- your name;
- email address;
- username;
- password or login credentials;
- profile details you choose to provide;
- photographs, avatars, bios, interests, posts, comments, messages, and other content you upload or submit;
- billing-related details you provide in connection with subscriptions or purchases;
- information you send through contact forms, support requests, surveys, or email; and
- any other information you voluntarily provide.
B. Community and User-Generated Content
If you participate in forums, profiles, comments, chats, posts, or other community features, the information you share may be visible to other users and may be copied, shared, or retained by others.
C. Automatically Collected Information
When you use the Services, we may automatically collect certain technical and usage information, such as:
- IP address;
- browser type and version;
- device type and identifiers;
- operating system;
- referring URLs;
- pages viewed;
- links clicked;
- dates and times of access;
- approximate location information derived from IP address; and
- other diagnostic, log, and analytics information.
D. Cookies and Similar Technologies
We may use cookies, pixels, tags, scripts, analytics technologies, and similar tracking technologies to:
- keep you logged in;
- remember preferences;
- understand site traffic and usage;
- improve performance and functionality;
- personalize content and user experience; and
- support security and fraud prevention.
You may be able to control some cookies through your browser settings. Disabling cookies may affect the functionality of the Services.
E. Payment Information
Payments may be processed by third-party payment processors. We may receive limited transaction details, such as payment status, subscription type, partial billing details, or customer identifiers, but we do not necessarily store full payment card details on our own servers.
3. How We Use Information
We may use personal information for the following purposes:
- to provide, operate, maintain, and improve the Services;
- to create and manage user accounts and memberships;
- to process subscriptions, purchases, renewals, and related transactions;
- to display profiles and facilitate community features;
- to communicate with you about your account, membership, service updates, support, and administrative matters;
- to send newsletters, marketing, updates, and promotional content where permitted by law or with your consent;
- to personalize user experience and content;
- to monitor and analyze usage trends and improve performance;
- to detect, investigate, prevent, and address fraud, abuse, spam, security issues, or violations of our terms;
- to enforce our policies, agreements, and community standards;
- to comply with legal obligations;
- to protect the rights, safety, and property of Duncan’s Pack, our users, and others; and
- for any other purpose disclosed at the time of collection or with your consent.
4. How We Share Information
We may share information in the following circumstances:
A. Service Providers
We may share information with vendors, contractors, and service providers that perform services on our behalf, such as website hosting, payment processing, analytics, email delivery, security, customer support, and technology services.
B. Other Users and Public Areas
Your profile information, posts, comments, photos, and other content may be visible to other members or, depending on your settings and site configuration, the public.
C. Legal Compliance and Protection
We may disclose information if we believe doing so is necessary or appropriate to:
- comply with applicable law, regulation, legal process, or governmental request;
- enforce our Terms & Conditions and other agreements;
- investigate suspected fraud, abuse, harassment, unlawful conduct, or security issues; or
- protect the rights, safety, property, or interests of Duncan’s Pack, our users, or third parties.
D. Business Transfers
If Duncan’s Pack is involved in a merger, acquisition, financing, sale of assets, restructuring, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
E. With Your Consent
We may share information for other purposes with your direction or consent.
5. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide the Services;
- maintain business and tax records;
- comply with legal obligations;
- resolve disputes;
- enforce agreements; and
- protect against fraud, abuse, and security threats.
6. Data Security
We use reasonable administrative, technical, and organizational measures intended to help protect personal information. However, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security or that unauthorized access, hacking, data loss, or other breaches will never occur.
7. Your Choices
Depending on how the Services are configured and subject to applicable law, you may be able to:
- access, update, or correct certain account information;
- change profile information;
- unsubscribe from marketing emails by using the unsubscribe link;
- control cookies through browser settings; and
- request deletion of your account or certain personal information by contacting us.
8. Children’s Privacy
Duncan’s Pack is intended only for adults who are at least 18 years old. The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Third-Party Services
The Services may contain links to third-party websites, plugins, tools, embedded content, and payment services. We are not responsible for the privacy, security, or data practices of third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the Last Updated date above.
11. Privacy Contact
Duncan’s Pack
contact@duncanspack.com
Terms & Conditions
Last Updated: March 27, 2026
These Terms & Conditions ("Terms") are a legally binding agreement between you and Duncan’s Pack ("Duncan’s Pack," "we," "us," or "our") governing your access to and use of our website, community, memberships, content, features, subscriptions, tools, communications, and related services (collectively, the "Services").
PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE IMPORTANT PROVISIONS REGARDING ELIGIBILITY, MEMBER CONDUCT, DISCLAIMERS, ASSUMPTION OF RISK, RELEASE OF LIABILITY, LIMITATION OF LIABILITY, INDEMNIFICATION, DISPUTE RESOLUTION, AND YOUR RESPONSIBILITY FOR ALL ONLINE AND OFFLINE INTERACTIONS WITH OTHER MEMBERS AND THIRD PARTIES.
By accessing, browsing, registering for, purchasing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
1. Eligibility
- You must be at least 18 years old.
- You must have the legal capacity to enter into a binding contract.
- You must not be prohibited by law from using the Services.
- You must not have previously been suspended, removed, or banned by Duncan’s Pack.
2. Nature of the Services
Duncan’s Pack is a membership-based online community and platform intended to help adults connect through a shared love of dogs. Features may include profiles, member interaction, content sharing, comments, community features, messaging, groups, events, or other communication tools.
Duncan’s Pack is not a background check service, law enforcement agency, matchmaking guarantee, dating success guarantee, relationship counseling provider, medical or safety service, employer, agent, representative, fiduciary, or guarantor of the conduct or safety of any user.
3. Member Responsibility for All Interactions
ALL ONLINE AND OFFLINE INTERACTIONS, COMMUNICATIONS, MEETINGS, CONTACTS, ENCOUNTERS, RELATIONSHIPS, TRANSACTIONS, EXCHANGES, AND OTHER DEALINGS BETWEEN MEMBERS OR WITH THIRD PARTIES ARE SOLELY YOUR RESPONSIBILITY.
You alone decide whether to communicate, share information, or meet someone in person. Duncan’s Pack has no duty to monitor, supervise, screen, investigate, chaperone, control, or protect any interaction between users.
4. Assumption of Risk
You knowingly, voluntarily, and expressly assume all risks arising out of or relating to your use of the Services and your interactions with other users or third parties, whether such interactions begin on or off the Services.
5. Release of Duncan’s Pack
To the fullest extent permitted by law, you release Duncan’s Pack and its owners, members, managers, officers, directors, employees, contractors, agents, affiliates, licensors, successors, assigns, volunteers, and representatives from claims arising out of or relating to your use of the Services, your reliance on member content, your interactions with other users or third parties, and consequences arising from those interactions.
6. No Duty to Screen, Monitor, or Protect
Duncan’s Pack does not undertake any duty to screen, verify, investigate, monitor, or police users, profiles, communications, or conduct, and is not responsible for failing to detect or prevent harmful behavior by any user or third party.
7. Account Registration and Security
You are responsible for providing accurate information, maintaining the confidentiality of your login credentials, restricting access to your account and devices, and notifying us promptly of any unauthorized access or suspected misuse.
8. Prohibited Conduct
You agree not to create false profiles, impersonate others, harass or exploit anyone, post unlawful or abusive content, solicit money from other users, engage in scams, collect user data without authorization, distribute malware, use the Services for unauthorized commercial solicitation, violate laws or third-party rights, attempt unauthorized system access, or interfere with the operation or security of the Services.
9. User Content
You are solely responsible for any text, images, video, audio, comments, posts, messages, profile information, or other content you submit, upload, publish, transmit, or make available through the Services. You grant Duncan’s Pack a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, perform, distribute, modify for formatting and technical purposes, and otherwise use your content as reasonably necessary to operate, improve, promote, and provide the Services.
10. Community Safety Notices Are Informational Only
Any safety tips, warnings, guidelines, content moderation actions, account flags, reminders, or educational materials provided by Duncan’s Pack are offered for general informational purposes only. They do not create any duty to protect, warranty of safety, or representation that a user or interaction is safe.
11. Offline Meetings, Events, and Animal Interactions
If you choose to meet another member, attend an event, travel with another person, visit someone’s home, invite someone into your home, or interact with another person’s dog or animal, you do so entirely at your own risk. Duncan’s Pack is not responsible for injuries, transportation incidents, conduct at venues, dog-related injuries or losses, property damage, veterinary expenses, medical expenses, emotional distress, or death arising from offline interactions.
12. No Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, DUNCAN’S PACK SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS, USE, DATA, GOODWILL, OR FOR EMOTIONAL DISTRESS, PERSONAL INJURY, PROPERTY DAMAGE, ILLNESS, DEATH, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF DUNCAN’S PACK SHALL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO DUNCAN’S PACK IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR FIFTY U.S. DOLLARS (US $50.00).
14. Indemnification
You agree to defend, indemnify, and hold harmless Duncan’s Pack from and against claims, liabilities, damages, judgments, awards, losses, costs, and expenses, including reasonable attorneys’ fees and costs, arising out of or relating to your use or misuse of the Services, your content, your violation of these Terms, your interaction or dispute with any member or third party, or any injury, damage, loss, or claim caused by you, your conduct, your dog, your guest, or your account.
15. Payment, Subscriptions, and Renewals
Certain portions of the Services may require payment, subscription enrollment, or recurring billing. By purchasing a membership or subscription, you agree to provide accurate payment information, authorize applicable charges, understand that subscriptions may renew automatically unless canceled, and acknowledge that fees are non-refundable except as required by law or expressly stated by us in writing.
16. Termination
We may suspend, restrict, or terminate your access to all or part of the Services at any time, with or without notice, for any lawful reason, including if we believe you violated these Terms or pose a risk to the Services or other users.
17. Governing Law
These Terms and any dispute arising out of or relating to the Services or these Terms shall be governed by the laws of the State of Michigan, without regard to its conflict of law principles, except to the extent superseded by applicable federal law.
18. Dispute Resolution; Venue
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Michigan, and you consent to the personal jurisdiction and venue of those courts. Before filing any formal claim, you agree to first contact us at contact@duncanspack.com and attempt in good faith to resolve the dispute informally for at least 30 days.
19. Class Action Waiver
To the fullest extent permitted by law, you and Duncan’s Pack agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, representative, or private attorney general action.
20. Changes to These Terms
We may modify these Terms at any time by posting revised Terms on the Services and updating the Last Updated date. Your continued use of the Services after updated Terms are posted constitutes your acceptance of the revised Terms.
21. Terms Contact
Duncan’s Pack
contact@duncanspack.com
Community Guidelines
Last Updated: March 27, 2026
Welcome to Duncan’s Pack. Our goal is to create a kind, respectful, mission-driven community for adults who love dogs and want to build real connections. These Community Guidelines work alongside our Terms & Conditions and Privacy Policy.
1. Be Respectful
Treat other members with kindness, honesty, and decency.
- No harassment, threats, stalking, intimidation, or bullying.
- No hateful, discriminatory, or demeaning language.
- No shaming, humiliating, or targeting other members.
- No abusive, defamatory, or intentionally inflammatory content.
- Do not repeatedly contact someone who has asked you to stop.
2. Be Honest About Who You Are
- Do not impersonate another person.
- Do not create fake or misleading profiles.
- Do not use false photos in a deceptive way.
- Do not misrepresent your identity, intentions, or background.
- Do not pretend to represent Duncan’s Pack or another organization without permission.
3. Respect Consent and Boundaries
- Do not pressure anyone for attention, replies, personal information, photos, meetings, or affection.
- Do not continue messaging after someone declines or disengages.
- Do not use guilt, manipulation, or coercion.
- Do not post or share someone else’s content, messages, or personal information without permission.
4. Keep It Safe and Lawful
- No fraud, scams, phishing, or deceptive solicitation.
- Do not ask members for money, loans, investments, gift cards, crypto, or financial help.
- Do not promote illegal activity.
- Do not share malware, malicious links, or unsafe downloads.
- Do not exploit, groom, or endanger any person or animal.
5. Adult Community Only
Duncan’s Pack is for adults age 18 and over.
6. Keep Content Appropriate for the Community
Content may be removed if it includes graphic violence, explicit sexual content, pornography, threats or glorification of harm, hateful or extremist content, repeated profanity aimed at others, or spam and low-quality repetitive posting.
7. No Spam or Unauthorized Promotion
You may not spam posts, comments, or messages, run contests or promotions without permission, scrape member data, mass-message users for business purposes, or use Duncan’s Pack primarily to drive traffic off-platform for your own commercial gain.
8. Protect Privacy
Do not post or share private messages without consent, personal contact information belonging to another person, home addresses, workplace details, private schedules, financial information, or sensitive information about another member or third party.
9. Dogs and Animal Content
You may not post animal abuse or neglect content for shock value, encourage unsafe dog handling, misrepresent a dog’s condition or behavior in a deceptive way, organize unsafe dog meetups, or promote dangerous animal interactions.
10. Reporting Problems
If you see conduct that appears unsafe, abusive, deceptive, or in violation of these Guidelines, please report it to Duncan’s Pack at contact@duncanspack.com.
11. Enforcement
Duncan’s Pack may remove content or restrict access at any time if we believe it may violate these Guidelines, our Terms, applicable law, or the wellbeing of the community.
12. Member Responsibility
These Guidelines are intended to support a respectful community, but they do not guarantee safety, truthfulness, compatibility, or lawful conduct by any member. Each member remains solely responsible for their own decisions, communications, online activity, offline meetings, and personal safety.
Safety Tips
Last Updated: March 27, 2026
At Duncan’s Pack, we want members to make thoughtful, careful decisions. These Safety Tips are general suggestions only. They are not guarantees, and they do not replace your own judgment.
1. Basic Safety Reminders
- Take your time getting to know someone.
- Be cautious with anyone who seems to move too fast.
- Do not send money, gifts, crypto, or financial information to people you meet online.
- Be careful about sharing your home address, workplace, daily routine, or other sensitive personal details too soon.
- Reverse-image-search profile photos if something feels off.
- Watch for inconsistent stories, urgency, pressure, or requests for secrecy.
2. Before Meeting in Person
- Meet in a public place.
- Tell a trusted friend or family member where you are going.
- Arrange your own transportation.
- Keep your phone charged.
- Consider a video call before meeting.
- Do not feel pressured to bring your dog to a first meeting.
3. If Dogs Will Be Involved
- Choose a neutral, safe environment.
- Confirm vaccination and temperament information where appropriate.
- Keep dogs leashed unless clearly safe not to.
- Avoid forcing introductions.
- Leave immediately if the situation feels unsafe for you or your dog.
4. Watch for Red Flags
- Someone asks for money.
- Someone avoids video calls but pushes for in-person meetings.
- Someone becomes possessive, manipulative, or angry quickly.
- Someone pressures you to share private information.
- Someone refuses to respect boundaries.
- You get a bad gut feeling.
5. Emergencies
If you are in immediate danger or believe a crime has occurred, contact 911 or local law enforcement right away.
If you believe a member violated our rules, you may also report them to Duncan’s Pack at contact@duncanspack.com.
6. Important Reminder
Your online and offline interactions are solely your responsibility. Duncan’s Pack does not verify every user, does not guarantee member identity or intent, and is not responsible for the conduct of members or third parties.
Contact
For questions about any of these policies, contact:
Duncan’s Pack
contact@duncanspack.com